Delivery

We try to ensure your new toys are delivered within 2 working days, and all deliveries are FREE.

All goods are normally sent by Royal Mail.  If you are not in when your parcel arrives they will keep the package in their local depot for 7 days enabling you to pick it up.  After 7 days your parcel will be returned to us.

Orders placed after 2pm will be dispatched the following working day, so please allow one extra day for delivery.

Returns policy

You may return any unopened or unused product with its packaging intact to us within 30 days of receiving it for a full refund or exchange. All returned products must include any accessories or free gifts that were included with the original purchase.

You should inspect the goods immediately upon receipt and notify friskylane.com if the goods are faulty or incorrect on sales@friskylane.com. All items must be checked by hand before use intimately. Always turn on your products and check the pre-programmed functions before intimate use and always charge your goods, where appropriate, before use.

Always obtain a certificate of posting from the post office so that, in the event your parcel fails to reach us, you can claim any loss against the Post Office. friskylane can take no responsibility for any returned parcels that are not received by us.